The Receivable Management Services LLC (RMS) is committed to resolving your inquiries in a timely manner. If you have a question or concern, please contact our hotline Monday through Friday, 9:00 a.m. to 6:00 p.m. Eastern Time. Messages will be returned within 48 business hours.

So that RMS can process your inquiry and respond promptly, having the following information available will speed our servicing your request:

• Your account number

• The first and last name of the person on the account or the business name on the account

• Your telephone number

• The phone number from which you may have received a call

In all of your communications with us, please note that we are attempting to collect a debt, and we will use any information we obtain for that purpose.

If you have been contacted by us and have a question or concern with your account or for any other reasons, including suggestions on how The Receivable Management Services LLC (RMS) may better serve you or to submit any other comments, please complete the information and form below. Or you may call us at (888) 807-2576 from 9:00 AM-5:00 PM Central Time during any business day.

Should you not be able to reach us via the phone number above, please feel free to leave a confidential message and one of our Customer Advocacy Group members will return your call. It is RMS' goal to return these messages within 48 business hours.