Contact Us

If you have been contacted by us and have a question or concern with your account or for any other reasons, including suggestions on how The Receivable Management Services Corporation (RMS) may better serve you or to submit any other comments, please complete the information and form below. Or you may call us at (888) 807-2576 from 9:00 AM-5:00 PM Central Time during any business day.

Should you not be able to reach us via the phone number above, please feel free to leave a confidential message and one of our Customer Advocacy Group members will return your call. It is RMS' goal to return these messages within 48 business hours.

888-807-2576

The Receivable Management Services LLC (RMS) provides debt recovery services to companies from a wide range of industries.

It is our goal to work with you efficiently and professionally, to answer any questions or concerns you may have in regard to your account.

Legal Disclosures

Legal Disclosures

All calls to and from The Receivable Management Services LLC are recorded. This communication is from The Receivable Management Services LLC, a collection agency that is attempting to collect a debt. Any information we obtain will be used for that purpose.

If you have a complaint about the way we are collecting this debt, please write to us at P.O. Box 5000, Fogelsville, PA 18051, email us at help@rmscustomersupport.com, or call us toll-free at 888-807-2576 between 9:00 A.M. Eastern Time and 6:00 P.M. Eastern Time Monday – Friday.

We are required under state and local law to notify consumers of the following rights. This list does not contain a complete list of the rights consumers have under local, state and federal law:

CALIFORNIA: California License Number: 10854-99.

Notice to California Residents: The state Rosenthal Fair Debt Collection Practices Act and the federal Fair Debt Collection Practices Act require that, except under unusual circumstances, collectors may not contact you before 8:00 AM or after 9:00 PM. They may not harass you by using threats of violence or arrest or by using obscene language. Collectors may not use false or misleading statements or call you at work if they know or have reason to know that you may not receive personal calls at work. For the most part, collectors may not tell another person, other than your attorney or spouse, about your debt. Collectors may contact another person to confirm your location or enforce a judgment. For more information about debt collection activities, you may contact the Federal Trade Commission at 877-FTC-HELP or www.ftc.gov.

You have the right to know what personal information is being collected about you, to know if your personal information is sold or disclosed and to whom, to say no to the sale of personal information, to access your personal information, and to equal service and price. Federal and state laws prohibit us from disclosing information about your debt to third parties. Personal information is collected solely for the purpose of debt recovery and remains part of our records until we determine the information is no longer needed, or as otherwise required by law. We do not sell or share your personal information.

We may collect the following categories of Personal Information:

  • Identifying Information;

  • Personal Information categories listed in California Customer Records Statute;

  • Protected classification characteristics under California or Federal law;

  • Internet or other electronic network activity information;

  • Professional or employment-related information;

  • Non-public education information (per the Family Educational Rights and Privacy Act);

You may read our Privacy Policy at https://www.rmscustomersupport.com or request a written copy by contacting us.

COLORADO: A consumer has the right to request in writing that a debt collector or collection agency cease further communication with the consumer. A written request to cease communication will not prohibit the debt collector or collection agency from taking any other action authorized by law to collect the debt. FOR INFORMATION ABOUT THE COLORADO FAIR DEBT COLLECTION PRACTICES ACT, SEE HTTPS://COAG.GOV/OFFICE-SECTIONS/CONSUMER-PROTECTION/CONSUMER-CREDIT-UNIT/COLLECTION-AGENCY-REGULATION/.

We can be reached within Colorado at 7200 S. Alton Way, Suite B180, Centennial, CO 80112 and at the following telephone number: 303-309-3839.

ILLINOIS: We will provide you with the name and address of the original creditor, if different from the current creditor.

MAINE: Maine residents may contact our office by telephone between 9:00 AM – 6:00 PM ET.

MASSACHUSETTS: Massachusetts residents may contact our office by telephone 800-811-4214 or at the following address: 49 Winter St., Weymouth, MA 02189. Office hours Mon-Thurs 10am-3pm. NOTICE OF IMPORTANT RIGHTS YOU HAVE THE RIGHT TO MAKE A WRITTEN OR ORAL REQUEST THAT TELEPHONE CALLS REGARDING YOUR DEBT NOT BE MADE TO YOU AT YOUR PLACE OF EMPLOYMENT. ANY SUCH ORAL REQUEST WILL BE VALID FOR ONLY TEN DAYS UNLESS YOU PROVIDE WRITTEN CONFIRMATION OF THE REQUEST POSTMARKED OR DELIVERED WITHIN SEVEN DAYS OF SUCH REQUEST. YOU MAY TERMINATE THIS REQUEST BY WRITING TO THE DEBT COLLECTOR.

MINNESOTA: This Collection Agency is licensed by the Minnesota Department of Commerce.

NEW YORK CITY: New York City Department of Consumer Affairs license numbers: 2096494-DCA, 1474168-DCA, 1474435-DCA, 1474236 -DCA, 2096496-DCA, 1474210-DCA, 2096495-DCA

The Receivable Management Services LLC does not provide language access services. A translation and description of commonly used debt collection terms is available in multiple languages on the New York City Department of Consumer Affairs website at www.nyc.gov/dca.

NEW YORK STATE RESIDENTS: Debt collectors, in accordance with the Fair Debt Collection Practices Act, 15 U.S.C. § 1692 et seq., are prohibited from engaging in abusive, deceptive, and unfair debt collection efforts, including but not limited to:

the use or threat of violence;

the use of obscene or profane language; and,

repeated phone calls made with the intent to annoy, abuse, or harass.

If a creditor or debt collector receives a money judgment against you in court, state and federal laws may prevent the following types of income from being taken to pay the debt:

  • Supplemental security income, (SSI);

  • Social security;

  • Public assistance (welfare);

  • Spousal support, maintenance (alimony) or child support;

  • Unemployment benefits;

  • Disability benefits;

  • Workers’ compensation benefits;

  • Public or private pensions;

  • Veterans’ benefits;

  • Federal student loans, federal student grants, and federal work study funds; and

  • Ninety percent of your wages or salary earned in the last sixty days.

NEVADA: NMLS # 953277, Compliance Manager NMLS # 1127914, Compliance Manager Certificate # CM11264, NFID License # CAD161244

NORTH CAROLINA: North Carolina Department Insurance Company No.: 119504030- RMS Office Address: 7350 Tilghman St., Suite 300, Allentown, PA 18106, 119500516- RMS Office Address: 77 Hartland St., Suite 403, East Hartford, CT 06108, 119500515- RMS Office Address: 1250 E. Diehl Rd., Suite 300, Naperville, IL 60563, 119503741- RMS Office Address: A-154A, Sector 63, Noida, U.P., India 201 301, 119504034- RMS Office Address: 317 N. Main St., Pueblo, CO 81003, 119500327- RMS Office Address: 4836 Brecksville Road, Richfield, OH 44286.

TENNESSEE: This collection agency is licensed by the Collection Service Board of the Tennessee Department of Commerce and Insurance.

WISCONSIN: This collection agency is licensed by the Division of Banking in the Wisconsin Department of Financial Institutions, www.dfi.wi.gov.